Skip to main content
Every product keeps its own FAQ for questions and troubleshooting page for errors. Pick the surface you are using.

Desktop App

FAQ

Wallets, channels, swaps, fees, and security.

Troubleshooting

Startup, node sync, channel, and swap failures.

Browser Extension

FAQ

Accounts, recovery, supported browsers, and the closed beta.

Troubleshooting

Connection, payment, and extension-loading problems.

AI Tools

FAQ

MCP servers, KaleidoAgent, KaleidoMind, and the skills.

Troubleshooting

Tool failures, host configuration, and runtime errors.

SDK

FAQ

Language choice, sub-clients, custody, networks, and versioning.

Troubleshooting

Install failures, connection errors, and swap issues.

API & Integration

API Troubleshooting

HTTP status codes, the error response format, and retry strategies.

API Reference

Endpoints, authentication, and the swap and LSPS1 APIs.
Each of those pages ends with a Get Help section listing the details to include when you report a problem, along with the Telegram, GitHub, and email channels.
Never share your private keys or mnemonic seed with anyone, including support staff. Legitimate support will never ask for this information.